Privacy Policy for HydroQuill

Effective Date: January 1, 2026

1. Introduction

Welcome to HydroQuill on hydroquill.digital. At HydroQuill, we are committed to protecting your privacy and ensuring a secure experience with our AI hydration devices and smart dispensers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We collect information you provide directly when you register for an account, use our customer support, or interact with our devices. This may include your name, email address, telephone number, mailing address, Business ID number, and device identifiers. We also collect data automatically when you visit our website, such as IP address, browser type, operating system, pages viewed, and usage data through cookies and similar technologies.

3. How We Use Your Information

Your information is used to operate, maintain, and improve our products and services; to communicate with you about updates, offers, and relevant information; to personalize your experience; and to fulfill your service requests. We may also use data for security monitoring, troubleshooting, and analyzing usage patterns to enhance performance.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted service providers that assist us in delivering services, with compliance bodies when required by law, and to protect the rights, property, or safety of HydroQuill, our users, or the public. All third parties are bound by confidentiality agreements and permitted use restrictions.

5. GDPR Compliance

HydroQuill acts as a data controller under the General Data Protection Regulation (GDPR). We process personal data based on your consent, the necessity to perform our contract, or our legitimate interests. If you are located in the European Economic Area, you have the following rights under GDPR: the right to access your data, rectify inaccuracies, request erasure, restrict processing, object to certain processing, and obtain a copy of your data in a portable format. To exercise these rights, please contact us as described below.

Data Controller: HydroQuill, 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. Business ID: 421191004. Phone: +14161100784.

6. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities and device. Cookies help us recognize your preferences, enable certain site features, and gather data for analytics. You may disable cookies through your browser settings, but this may affect functionality on our site.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, and destruction. Access to personal data is limited to authorized personnel who require it to perform their job functions.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer required, we securely delete or anonymize your data.

9. Children's Privacy

Our products and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out via our contact form, by phone at +14161100784, or by mail at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. Business ID: 421191004.